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Drop Off Groups Frequently Asked Questions

Scroll down to find answers to the most common questions about our buying clubs. If you cannot find your answer here, please feel free to contact us using our web form


Anyone looking for:

  • The highest quality raw milk available that you can trust and that has been produced according to the highest standards.
  • Milk that is added hormone-free, antibiotic-free, locally-produced, grass-fed on a certified organic family farm, raised naturally and sustainably.
  • It can be a convenient, affordable and personal way to buy your milk directly from the farmer who raised it.
  • A connection with a farmer who raised the food you are buying


Just about anywhere in Washington State. Walla Walla? Seattle? Olympia? Wenatchee? Richland? Spokane?  If a Drop off group does not exist in your area, contact us and we’ll be happy to help you get one started.  In most cases, we have lists of people who have expressed interest in joining together with other people to form a group in their area.

Is there a minimum/maximum order requirement?

The minimum order quantity to become a drop off site is 20 gallons every two weeks.  Maximum?   How much can you store? Because members are not coming to the farm to pick up, there is a $2 fee per household including the Host to help with our feul and labor costs to deliver the milk to your area.

How do I join a drop off group?

Locate the group closest to you from the list provided and contact the individual listed as the area coordinator.  That individual can help you get started in joining the existing group. And, if for some reason it doesn’t work out with the group that’s already been formed, you can always start your own.

How do I start a drop off group?

Anyone can start their own drop off group and become the club “coordinator”.  Simply put together a group of friends, neighbors, family, and co-workers.  It can be as few as one or as many as you’d like as long as it is a minimum purchase of 20 gallons total for every two weeks. The more in your group, the more free milk you will earn!  If you are interested in starting something in your area, in most cases we have a list of people who have expressed interest in being notified if a groups starts up in their area.  We would probably be able to help you increase your drop off group size rather quickly – so contact us.

And, when you are ready, we will (with your permission) add your contact details to the website so others can contact you if they are interested.

What are the coordinator’s responsibilities?

  • To bring together friends, family, co-workers, neighbors, and others interested in grass fed raw milk or our other products (using this web site or us personally as a resource for information).
  • To respond in a timely fashion to inquiries about joining your club.
  • You are NOT responsible for "selling" the milk.  If interested individuals have questions about the milk or our other products, encourage them to contact us directly and we can answer their questions.
  • To communicate with Pride and Joy Creamery as needed.  For example, to confirm quantities ordered by your drop off club prior to pick-up date to ensure that you have the space to store it at the appropriate temperature until your group members can pick it up.
  • To contact members (if needed) to remind them of order deadlines, pickup day, time and location

It can be rewarding to coordinate a drop off group because you help introduce others to healthier, great tasting, and more environmentally-friendly foods.

Helpful hints for coordinators and clubs members:

  • We have found that the 165 quart coolers found at Costco (retail $90) can hold 24 gallons of milk.  This is a very handy size for hauling large quantities of milk.  One suggestion is for clubs to purchase one (or several) of these coolers to use at the drop off site. You can also find refrigerators on Craigslist for free. All we ask is that you somehow keep the milk cool. (NOTE: Milk is to be stored in temperatures maintained between 34 – 38 degrees at all times.)
  • If large coolers are used, they will be very heavy when they are full of milk and ice.  It is recommended that thought be given to minimizing lifting and movement of the full coolers.
  • If your club wishes to create your own system for order deadlines and pick-up reminders amongst yourselves, you are encouraged to do that as well.

How will I pay for my drop-off club order?

Payment is required (using a credit/debit card) when your order is placed online.  This will save your driver or Host drop off the hassle of collecting any money for the group.  No extra fees should be added by the Host drop off site.

How are orders placed?

Club members will simply place their order and pay for their milk at the Online Store by the determined order cut-off date. When orders have been placed, Pride and Joy Dairy will call or email the club coordinator 12 hours in advance of their arrival to confirm ordered quantities. No money will have to be exchanged or carried - the driver will just drop off the club's milk order within the specified drop off time.